Privacy Policy

Last Updated: 1/5/2026

This Privacy Policy describes how SignalCare (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our website or use our services (collectively, the “Services”).

We are committed to protecting privacy, maintaining data security, and handling information responsibly—particularly in healthcare environments.

1. Information We Collect

a. Information You Provide Voluntarily

We may collect information you choose to provide, including:

Name
Email address
Organization name
Job title
Contact information
Any information submitted through contact forms, demos, or inquiries

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and usage data
Referring URLs

This information is used for security, analytics, and website performance.

2. Use of Information

We use collected information to:

Respond to inquiries and requests
Provide and improve our Services
Communicate about products, updates, or offerings
Maintain security and prevent misuse
Comply with legal obligations

We do not sell personal information.

3. Healthcare & Sensitive Information

Our Services are designed to minimize the collection and retention of Protected Health Information (PHI).

We do not require PHI to browse our website.
If healthcare-related documents or data are processed through our software, they are handled solely for the purpose requested by the customer.
Data processing is performed in accordance with customer instructions and applicable laws.
We do not use customer data to train public AI models.

Where applicable, we support data minimization, redaction, and limited retention practices.

4. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purpose for which it was collected
Comply with legal, contractual, or regulatory obligations
Maintain security and auditability
Any documents uploaded in our software will auto-delete within 24 hours to reduce any potential PHI storage.

Customers may request deletion of their data subject to legal and contractual requirements.

5. Data Sharing and Disclosure

We may share information only:

With trusted service providers (e.g., hosting, analytics, automation tools) who are contractually obligated to protect it
To comply with applicable laws, regulations, or legal processes
To protect the rights, safety, and security of the Company or others

We do not share information for advertising or data brokerage purposes.

6. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse.

No system is completely secure; however, we take data protection seriously and continuously evaluate our security practices.

7. Cookies and Analytics

We may use cookies or similar technologies to:

Improve website functionality
Understand usage trends
Enhance user experience

You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Your Rights

Depending on your location, you may have rights to:

Access your personal information
Request correction or deletion
Object to certain processing activities

Requests can be submitted using the contact information below.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

SignalCare LLC

Email: support@signal-care.com